Frequently Asked Questions (FAQs)
Frequently Asked question !!
What type of clothing does Nourae offer?
We specialize in ready-to-wear stitched 2-piece / 3-piece suits for women in printed lawn, cotton, chikankari, embroidered, and solid/plain designs. Each piece is crafted with care using high-quality fabrics.
How can I place an order?
Simply browse our collections at www.nourae.pk, add your favorite items to the cart, and proceed to checkout. You’ll receive a confirmation email or WhatsApp message once your order is placed.
Do you offer Cash on Delivery (COD)?
Yes, we do offer Cash on Delivery within Lahore only and for other cities / locations advance payment orders can be placed on advance payment.
Do you ship internationally?
Yes, we offer international shipping. Please note that customs duties and taxes (if applicable) must be paid by the customer. In addition international shipping charges will be paid by the customer. We will charge customer as per actual.
How long will it take to receive my order?
Within Pakistan: 2–3 working days
International Orders: 7–14 working days (may vary based on destination)
Can I exchange or return a product?
Yes, you can request an exchange or return within 10 days of receiving your order. Items must be unused, in original packaging, with all tags attached. For full details, please refer to our Return & Exchange Policy.
Are sale items eligible for return or exchange?
Items purchased on sale are not eligible for return or exchange unless you received a damaged or incorrect item.
Do you offer custom sizing or alterations?
Yes, we do offer custom sizing or made-to-measure services on custom orders. Else all items are available in standard stitched sizes as listed on our website.
How do I contact customer support?
You can reach us via:
📧 Email: realnourae@gmail.com
📱 WhatsApp: +92 336 7470098
Or message us on our official Instagram, Facebook, or TikTok pages.
How can I stay updated on new arrivals and promotions?
Follow us on social media and subscribe to our newsletter for updates on new collections, exclusive offers, and seasonal sales.
Still Have A Questions?
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